Privacy Policy

At Soraya Experience, we understand the trust you place in us when you share your personal information. We are committed to protecting your privacy and ensuring your data is handled with care and respect. This policy outlines how we collect, use, and safeguard your information to create a secure and personalized travel experience.

1. Information We Collect

We collect personal information that is essential for booking and customizing your bespoke travel itinerary. This may include your name, contact details (email, phone number), dietary restrictions, medical information relevant to your safety, and passport details for bookings. We also gather information about your travel preferences and interests to help us tailor the perfect trip for you.

2. How We Use Your Information

Your information is used solely to facilitate and manage your travel with Soraya Experience. This includes:

  • Booking flights, accommodations, and activities.
  • Communicating with you about your itinerary and travel updates.
  • Customizing your tour to meet your specific needs and interests.
  • Ensuring your safety and well-being during your trip.
  • Providing customer support and responding to your inquiries.

3. Data Security and Sharing

We take robust measures to protect your personal data from unauthorized access, use, or disclosure. We will only share your information with trusted third-party partners (e.g., hotels, airlines, local guides) as necessary to fulfill your travel arrangements. These partners are required to adhere to strict confidentiality and data protection standards. We will never sell or rent your personal information to third parties.

4. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us directly.